Frequently Asked Questions

If you can’t find the answer you’re looking for? why not contact us with your query.

How to light your fire if using Kiln Dried Logs

Where to store your Kiln Dried Logs

I have been recommended to use WD-40 to clean the stove. Does that work for cleaning the glass too? I have a black mark in one corner where a log rested against it.

How regularly do chimney flue linings need sweeping, just once or twice per year? Should this be by a NACS registered chimney sweep?

Stove reviews - What wood burning smoke exempt stoves would you recommend?

Calframo Eco Fans - are they any good?

How long does it take to get back the money of an installation of a wood burning stove?

Do I need a CO (Carbon Monoxide) detector with my installation of a wood burning stove or when I have a solid fuel fireplace fitted?

Can you help me or guide me with with my plans to install a hearth and the fitting of a wood burning and multi fuel stoves onto a boat?

Can I have a limestone hearth installed when I have my solid fuel fireplace or wood burning stove fitted?

What wood is best to burn on my wood burning stove?

Are there any tips for using my wood burning stove?

I can smell smoke in the room today why is this?

Why should I have a wood burning stove installation by The Cast Iron Fireplace Company?

Wood burning stove installation cost, how much does it cost on average?

Do you have other websites advertising your services?

Can you supply other wood burning stoves that are not on your website?

I have heard that you need to remove the fireplace before using the Eldfast Lining system, surely not?

Do you carry out gas requirements when installing a fireplace?

What can go wrong when installing a wood burning stove yourself?

How is the Eldfast system installed?

Can you install lintels in my chimney breast?

Do I need to have my chimney swept before installing a stove, cast iron combination fireplace, insert or gas fire?

What are the regulations with installing a hearth and what size do I need for open fires, wood burning stoves, multi fuel stoves and gas fires? Can you guide me?

Why do I need to use an approved chimney sweep?

If the existing flue is tested and leak-free, is it compulsory to get a liner fitted?

What areas do you cover for your wood burning stove and chimney relining installations?

Can you help suggest what stove I should have?

Why do I need a vent installing for solid fuel fires and stoves over 5kw and gas fires over 7kw?

Do you offer site surveys?

Do your stove and fireplace fitters contact building control?

What is a smoke controlled area?

How do I find out if I am in a smoke controlled area?

What are smoke free fuels?

Will living in a smoke control area restrict the fireplace or stove that I buy?

So I want to burn solid fuel, and I live in a smoke control area. What fireplace do you recommend?

Can I have a gas or electric fire in a smokeless zone?

Can I burn solid fuel on my gas fire?

What if my fireplace was already in the house when I moved?

Does a smoke free zone benefit the environment?

History of the 'Clean Air Act' and smoke control areas

Why does the smoke control restriction exist?

What is it that makes a fire unsafe in my house?

Can you install gas runs for me at my home?

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